How to Conduct yourself at Work Place ?

How to Conduct yourself at Work Place..?

Conduct at workplace is of paramount importance. Our conduct reflects our behaviour and ultimately our actions at work which gets noticed. There are number of corporate trainers in India who specialize in facilitating professional development emphasising on corporate etiquette.Also the increasing significance of such soft skill training programs in India has resulted in increase in demand in Corporate trainings in the similar area.

Let us discuss… how one should conduct themselves while being at work.

Etiquette In The Office

Office is the space where you spent more of the hours in a day, 20-24 days a month! It is this space where people make acquaintances and friends, colleagues and partners and many other relationships.Your workplace is the place where we need to be best behaved and show people the respect that we expect from them.

Workplace Etiquette: Mind Your Manners!

Imagine: Assistant Managers Karan Saxena and Kusum Sharma go for a visit to a customer’s site. As they approach the door, Karan grabs the door knob and goes in first, leaving Kusum behind. He leaves the door in haste and it closes in Kusums face without giving her time to react!

As expected, Kusum is annoyed! Karan lacks basic etiquette.

What should Karan have done?

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In this global world, the gender divide is blurring, but that does not mean that people have the right to disrespect each other.

Here are some of the things that we can easily keep in mind in order to make the workplace a better place.

Welcoming new team members

First off, we should always welcome new people with open arms. They are like clay and can be moulded any way we want. Therefore, if we give them enough opportunity, they can work with efficiency and learn professionalism at the same time.

How would you welcome new comers in your organisation?

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My thought

• New-comers should get proper orientation.
• They must be explained what their job entails and their expectations must be set even before they start work.

Developing the Culture of Civility

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• Meet and greet people with a happy face.
• “Please” and “Thank You” are important words that must be used often.
• Appreciate and acknowledge in front of others and criticize or give feedback alone.
• Be polite to everyone, especially the support staff.
• We must mind our telephone manners at all times. Talk softly and refrain from using your office time for personal talk.
• Grace is very important if you want to create a happy atmosphere at work.

Learning Activity 1: Who Needs Etiquette?

Mannat, the CEO and Atul, an Assistant Manager have a tender meeting scheduled for 11 am. Mannat gets stuck in heavy traffic jam and reaches the meeting 20 minutes late. Atul, representing his company, feels embarrassed that the CEO is not present and starts talking against Mannat.

As a CEO, what should Mannat have done to avoid this situation?

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As an Assistant Manager, what should Atul have done in order save his organisation’s face?

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Boss’s Etiquette

 An employer owns a company or a business and it is his duty to lead his employees by example.

So here are a few etiquette tips for a boss to lead by example and create an inspiration for future leaders.

• Respect is a must. Right from the employees in the bottom rung like the peons, drivers, office boys to employees of the highest cadre respect everyone.
• Listen attentively. Listen to what your employees have to say. Even if you feel they are wrong and you are right, listen.
• Be sensitive to your employees. Making fun of them or embarrassing them before others will only make you lose respect.
• Know your people. They are the ones that help you reach your goal, that help you realise your vision. Know their important dates, celebrate with them, be happy with them. They will respect you and also behave professionally.
• Keep the confidential things confidential. If an employee is sharing a part of their personal life with you, do not share it with others.
• Create an environment of trust and respect in employees as well. Introduce new ones to the older ones and make sure that they start with creating a bond.
• Manage their expectations well and help them as and when they require.
• Appreciate and reward them when they do something worthy of a praise.
• Avoid “SNEAKERVISION”. Do not sneak around and let them be sometimes.
• Take their grievances seriously. It took them a lot of guts to share their dissatisfaction with you.
• Dress like a leader. You have to show your employees how smartly dressed you are in order to inspire them to dress well.

If you realise that etiquette is equally important for an employer or a boss as it is for employees, it is like cakewalk to motivate your employees to behave professionally.

Staff Etiquette

An employee or a staff member has to follow etiquette and behave well towards the colleagues and peers as well as towards senior members in the hierarchy.

So let us look at some of the things that an employee can do in order to behave well at workplace:

• Be respectful of the employer and understand the company’s vision, mission and goals.
• Be punctual and avoid wasting time at workplace.
• Know your company policies and adhere to them strictly at all times.
• You represent your company wherever you go. So make sure that you dress and behave well at all times.

To run a bike well both tires have to work well together. Even if one of them doesn’t function well, it creates a problem in running a vehicle smoothly.

So whether you are a boss or an employee, conduct yourself well at work